Return Policy

Return Policy

We want you and your pup to be completely happy with your purchase. If you're not satisfied, we're here to help.

Returns

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in original packaging.

How to Return

Email us at support@pawsupplyco.store with your order number and reason for return. We'll send you return instructions within 1–2 business days.

Refunds

Once we receive and inspect your return, we'll process your refund within 5–7 business days to your original payment method.

Exchanges

Want a different size or color? Contact us and we'll make it right.

Non-Returnable Items

Food and treat products cannot be returned once opened for hygiene reasons.

Questions?

Contact us at support@pawsupplyco.store